In most cases users consider the features they're going to get with a particular hosting plan and end up forgetting something just as significant - the service uptime. As efficient as a plan could be, regular downtimes could lead to lower search engine rank and lost clients whatever the reason behind them may be. Not surprisingly, really a few people would come back to an Internet site that's not available half the time, not mentioning the wasted money when you have invested in a marketing campaign. This is why, whenever you purchase a new web hosting solution, you should ensure that the service is going to be stable and your sites will be online 24/7. This means more visitors, or in case you have an online store, for instance, greater uptime would mean happier customers.

Service Uptime Guarantee in Hosting

We guarantee 99.9% server uptime for each hosting account on our web servers. We take advantage of a high-tech cloud web hosting platform in which every part of the website hosting service is managed by a separate group of web servers, therefore if one server fails, the other ones within the cluster will take over immediately. The cloud platform also lessens the overall load substantially, and so the web hosting service is much more stable in comparison with a service where everything runs on just a single machine and your Internet sites will perform in the very best way. We also have redundant Internet lines and diesel-powered backup generators to be sure that your sites will remain online no matter what. Software and hardware firewalls ensure the adequate performance of your machines in case of DDoS attacks while in the case of any software problem, we have professionals overseeing the web servers 24/7.

Service Uptime Guarantee in Semi-dedicated Hosting

Our semi-dedicated server plans offer a 99.9% uptime warranty. In fact, you'll not notice any downtime or service disturbances at all because of the fact that we use a groundbreaking cloud platform and instead of handling everything on one server like most companies do, we have different clusters of web servers that deal with every service - files, emails, CP, databases, etc. We've got a customized load-balancing system, so our website hosting service is way more stable in comparison with what you would typically find on the market. To make certain that nothing will disrupt the work of your sites, our server facilities have diesel backup generators and several separate Internet providers. We also have hardware and software firewalls to prevent DDoS attacks and admins watching the servers 24/7 to sort out any software issue that may appear.

Service Uptime Guarantee in VPS Hosting

Our Virtual Private Server packages come with a 99.9% uptime warranty. The stability and availability of the service is guaranteed by a number of Internet providers and diesel backup generators. Additionally, we use new hardware for the physical web servers in which the VPS accounts are set up to steer clear of any possibility of hardware dysfunction and every part has been tested extensively. The security of your data is guaranteed by using enterprise-level hard drives working in RAID and the uptime guarantee time includes all repairs and maintenance procedures, so your sites will be up and running virtually without any disruptions. Our knowledgeable admins will resolve quickly any software issue that may show up, so even if there's an issue with another virtual private server account on the physical hosting server, your VPS shall not be affected. The server uptime is listed on our website and not concealed in our Terms of Service because we can keep our promise and provide an exceptionally dependable hosting service.

Service Uptime Guarantee in Dedicated Web Hosting

Our dedicated plans include a 99.9% server and network uptime warranty and routine maintenance procedures are included in the other .01% of the time. We test every single server carefully before we hand it over to the customer and we use new hardware components to prevent any possibility of hardware issues. Any unforeseen software difficulties can be resolved immediately by our system administrators as they keep an eye on all the hosting servers 24/7. In order to avoid infrastructural difficulties, our data center facility in downtown Chicago uses powerful diesel backup generators, while the connectivity to the web servers is guaranteed by redundant fiber lines from various backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your Internet sites are flooded, we can take action quickly and filter the excess traffic before it reaches your dedicated server and interferes with the proper work of your web sites.